Susan has been a nationally recognized expert for more than four decades. Her transformational work in public schools has centered on the development of comprehensive technical assistance for system wide change, training on educational equity and culturally responsive pedagogy and practice, school climate and culture, family, school, and community engagement, and multicultural gender-related issues. Currently, Ms. Shaffer is representing MAEC as a partner with the Chief State School Officers to create a State Consortium on Family Engagement, developing a CoP among seven state teams to develop a Birth to Grade 12 Family Engagement Framework. Ms. Shaffer has published extensively on gender equity, family engagement, civil rights, multicultural education, and disability. Her publications include a co-edited journal, Equity-Centered Capacity Building: Essential Approaches for Excellence & Sustainable School System Transformation, and co-authored book, How to Connect with your iTeen: A Parenting Road Map. Ms. Shaffer serves on several boards, including the National Association of Family, School and Community Engagement (co-founder), School of Education, Bowie State University, MD, the MD Women’s Heritage Center, and Harmony through Education, an international NGO serving the needs of children with disabilities. She is the recipient of numerous awards for her service, leadership, and significant contribution to curricular materials on women. She holds a B.A. in History and M.A. in education from the University of California, Berkeley.

Charo is an educational psychologist with over 30 years of experience on issues related to educational evaluation, English Learners, family engagement, multicultural education, and early childhood education. At MAEC, Ms. Basterra provides day to day supervision of MAEC’s programmatic and evaluation activities. She also assists the President in overseeing fiscal affairs. In addition, she provides technical assistance to SEAs, LEAs, and schools to promote the academic achievement of English Learners, K-12. Ms. Basterra has edited several books, including Cultural Validity in Assessment: Addressing Linguistic and Cultural Diversity published by Routledge. Previously, she worked at the Smithsonian Institution as Manager of Multicultural Programs and at the Organization of American States where she conducted studies on Preschool Education in Latin America. Ms. Basterra holds a B.A. from Catholic University in Lima, Peru and a M.A. in Education from Temple University. She was a recipient of a Fulbright Scholarship.

As MAEC’s Senior Education Equity Specialist, Nyla provides technical assistance and professional development to school districts seeking to advance racial, gender, cultural, and socioeconomic equity in their schools. Before joining MAEC, Nyla spent 10 years working in education, beginning with her first job in high school as a grassroots youth organizer at the Philadelphia Student Union (PSU) and continuing into adulthood as an English teacher. She also worked as a teacher consultant with the Philadelphia Writing Project, graduate school instructor on race and critical pedagogy at the University of Pennsylvania, and technical assistance trainer at The Metro Center at NYU. Nyla holds a Masters of Science in Education from the University of Pennsylvania and a Bachelor of Philosophy degree with honors and an interdisciplinary focus on social inequality from Pennsylvania State University.

Kate has over 15 years of experience working in digital communications for non-profit organizations. In her current role, she develops and executes MAEC’s communication strategy and manages dissemination channels, including the websites, newsletters, and social media. With a focus on maximizing engagement and user experience, Kate has a background in both front and back-end website development, print publication design, and email outreach. Prior to joining MAEC, Kate served as the website and outreach specialist with a national nonprofit and as an independent consultant developing websites and communication strategies. She earned her Bachelor’s degree in Writing from the University of Evansville, IN.

Michelle has over 25 years of experience as a teacher, Civil Rights Investigator, and trainer specializing in the reduction of hate crimes, school-based harassment, bullying, racial tension, prejudice, and gangs. As MAEC’s Pennsylvania State Equity Coordinator and the Center’s Safe Schools Manager, Michelle is responsible for multiple statewide initiatives aimed at improving school safety and reducing youth violence. She is a certified trainer for: Olweus Bullying Prevention Program, Partners Against Hate, Lifelines, and Nonviolent Crisis Intervention. She has a B.A. in English Education from Messiah College and an M.S. in Education Law from Nova Southeastern University. Michelle is a graduate of the National Institute Against Hate Crimes and Terrorism, the Anti-Defamation League’s Advanced Training School course on Extremist and Terrorist Threats, and the FBI’s Citizen Academy.

Kathleen has over 10 years of experience working with communications in both the profit and non-profit sectors. Kathleen currently is MAEC’s communications and administrative coordinator and assists the CEO and works with the Associate Director of Communications in managing the websites, social media, e-newsletters, and designs layouts for print publications. Prior to joining MAEC, she worked in the travel industry and as a communications consultant. She earned her degree in Communications at Marymount University, VA and graduate degree in Public Communications at American University, DC.

Karmen Rouland oversees CEE’s technical assistance portfolio. Prior to joining CEE, Karmen worked at the intersection of education policy and data at the District of Columbia Office of the State Superintendent of Education (OSSE) providing various approaches to problem-solving educational and policy issues facing DC educators and youth. Karmen has over 10 years of experience conducting research on education equity and serving as a youth mentor. Since 2006, Karmen continues to teach undergraduate and graduate-level education courses for pre-service and in-service teachers.  Karmen holds a B.S. in Psychology from Howard University and her M.S. and Ph.D. from the Combined Program in Education and Psychology at the University of Michigan. Karmen is a proud board member of Girls Prep, Inc. and is a Commissioner with the Montgomery County Maryland Commission for Women.

Phoebe has over 20 years experience as a lawyer, writer, editor, and budget manager. At MAEC, she divides her time between finance and editing. Under finance, she manages contracts, grants, budgets, A/P and A/R. She writes and edits publications, including grant proposals. Prior to joining MAEC, she was an attorney and a managing editor. Phoebe has served on several non-profit boards, and is currently the President of the Board of the non-profit Kids’ Corner Day Care Center in Washington, D.C. Phoebe has a B.A. in English and Philosophy from the University of Rochester and a J.D. from American University Washington College of Law.

Hannah is an applied researcher with expertise in qualitative and quantitative methods and data analysis. Prior to joining MAEC, she was a doctoral student at the University of Pittsburgh where she conducted microanalyses of classroom interactions from multiple lenses and investigated the effects of student psychology on learning using statistical models. She is a Returned Peace Corps Volunteer (Ecuador) and a long-time volunteer for youth programs. Hannah holds a B.A. in Biology and Sociology from Case Western Reserve University and an M.S. and Ph.D. in Applied Developmental Psychology from the University of Pittsburgh.